Q&A
What populations do you work with?
At my practice Heal ATL Counseling & Wellness, I specialize in working with women and girls 14+. Please see my counseling page for a detailed list of my areas of expertise.
What is the investment to work with you?
My fee is $200 per 50-minute counseling session and $350 for a new client (initial intake) 90-minute counseling session. I do have a limited number of sliding scale openings for low income clients or those with demonstrated financial need, so please contact me if finances are a barrier. I am considered “out of network” with all insurance plans. All fees are due on the date of service. I accept all major credit cards, FSA/HSA cards, and CareCredit card. Convenient monthly payment plans from CareCredit allow you to pay over time with no annual fees or pre-payment penalties.
I also offer packages for individual therapy and KAP for those who are committed to therapy, wanting an extra layer of accountability, or may be wanting to pursue financing options. Please let me know if this is something you are interested in and I would be happy to discuss your options!
Cancellation Policy: In the event that you are unable to keep your appointment, you must notify me at least 24 hours in advance. If advance notice is not received, you will be financially responsible for the full payment of the session you missed.
What are your hours?
I work by appointment only. I usually have afternoon and evening appointments available for psychotherapy sessions and occasional weekend availability for KAP dosing sessions. Once we've decided that I am a good fit to work with you, I will send you an invitation to my online scheduling system so you can schedule sessions at your convenience.
Do you take insurance?
I am “out of network” with all insurance plans. I understand it is frustrating when you are wanting to use your insurance benefits for therapy and are having trouble finding an in-network therapist. I highly recommend reading this article detailing why many therapists are not in network with insurance due to managed care restricting coverage, delaying payments, or denying necessary treatment for mental health care.
If you have verified that your plan has out of network mental health coverage and would still like to utilize your insurance to cover some of the cost of my services, I will gladly provide you with a superbill for services for you to submit to your insurance for reimbursement. I have also partnered with Mentaya if you would like to have your out-of-network claims filed on your behalf! Use the Benefits Checker to see if you qualify for reimbursement for any of my services.
Please know that even if your insurance company offers out of network benefits, they may still deny your reimbursement and we are not liable for those charges that you have already incurred.
What is Mentaya?
Mentaya is a service I have partnered with that streamlines getting reimbursed for your therapy sessions through out-of-network benefits. See if you qualify. Mentaya is perfect if you:
• Have out of network insurance benefits
• Feel overwhelmed by superbills and insurance
• Have submitted superbills but failed to get any reimbursement
• Simply want to skip the hassle of paperwork!
Here's how it works:
1. Sign up for your account with Mentaya:
2. I will verify your sessions after you give Mentaya the details of your visit.
3. Mentaya submits the claim and handles any insurance follow-up.
4. You get reimbursed by insurance!
Mentaya charges a 5% fee per claim, which includes handling any paperwork required, dealing with denials, and calling insurance companies. It's risk-free: They guarantee claims are successfully submitted, or a full refund of their fees.
What will my first session be like?
Counseling is typically anxiety-provoking for many new clients, so it is not unusual to feel uncomfortable for the first few sessions. Once you start to form a relationship with your counselor and learn what to expect, the nerves will decrease. Congratulate yourself for having the courage to make the appointment, initiating change in your life!
You can prepare for your first session by completing the client history beforehand online, as well as a list of any questions you may have. We will spend the first minutes of the session going over paperwork and our informed consent so that you are aware of your rights as well as our office policies and procedures. Once that is out of the way, I will then work with you to fully understand your areas of concern and start to develop goals and a plan to meet those goals.
How many sessions will I need?
The answer to this questions depends on several factors and varies from person to person. Your goals for therapy, the severity of the issues discussed, and your openness to actively participate in your treatment and complete homework assignments are all factors in the length of treatment. Your level of motivation and willingness to apply what is learned during sessions to your life also has a large influence on the number of sessions.
My goal is help you meet your goals as quickly as possible, so I will continually review our treatment goals collaboratively with you to assess your progress and to determine if treatment needs to be adjusted in any way.
What is an LPC?
The acronym LPC stands for Licensed Professional Counselor. This credential is issued by the Georgia Board of Professional Counselors, Social Workers, and Marriage & Family Therapists. An LPC has earned a masters degree in a counseling-related program accredited by the Council for Accreditation of Counseling & Related Educational Programs (CACREP) and passed the National Counseling Exam (NCE).
The Licensed Professional Counselor has then worked for three years under direction and supervision, 3000 clinical hours and 105 supervision hours, to earn the credential of a Licensed Professional Counselor (LPC). Continued education is required yearly to maintain licensure.
To learn more about your rights and protections against surprise medical bills, please visit this link.
Any other questions?
I invite you to call or email me anytime at Brittany@healatl.com. To schedule your first session, click here to send me a message with your needs and what you are looking to accomplish in therapy! Looking forward to speaking with you!
